Reader’s Digest used to have short anecdotes, quotes or stories of wisdom at the end of their articles in their magazines. They probably still do, but I haven’t picked up a Reader’s Digest magazine since high school (so it’s been…what, five or six years?).
I remember once reading a short paragraph-long story about Jay Leno and the jokes in his monologues. Leno said that, when writing and presenting jokes, he’d avoid word repetition.
For example, instead of using the word “car” three times in a joke — or three times over the course of two jokes — he’d mix things up, calling it an “automobile” one of those three times.
This kept the joke and the story from going stale, as repetition sometimes does.
For some reason, this stuck with me. I find myself challenged when it comes to avoiding repetition in my writing. I cringe if I have to use the word “fire” or “firefighters” more than twice in any given story.
But I think the word repetition rule is one that helped me become a better journalist.
Imagine being able to give out one phone number to sources and clients that would ring every phone you own, increasing your availability for scoops and story ideas while keeping your actual phone numbers private.
A few years ago, a service called GrandCentral launched with one big idea: One phone number that can reach all of your physical handsets, including your desk phone, your cell phone and your home phone. In 2009, Google purchased Grandcentral and relaunched the service as ‘Google Voice,’ and recently the service was taken out of its invitation-only state and became available to anyone who had a Google account (if you have a Gmail or YouTube username, you have a Google account).
Why journalists should use Google Voice:
It’s free: The core features of Google Voice (a phone number, text messages, voice mail, etc) are free.
It’s like a real phone number: Google Voice gives you tons of features you probably already use on your home or cell phone, including the ability to receive calls, text messages and voice mail.
One number for all phones: Give out one phone number to your sources that rings your personal cell, work cell and desk phone at the same time.
Privacy: Don’t feel comfortable handing out your cell phone number or printing it on business cards? Hand out your Google Voice number and be reached wherever you are — your contacts, sources and clients won’t ever need to know your actual phone numbers. Stick it on your business cards and your email signature without fear.
Annoyance Control: Contact or client bugging you non-stop? Google Voice has options to send them straight to voicemail or block them outright. Don’t want to receive phone calls at home during certain hours? Google Voice will let you schedule certain numbers for certain times.
Second area code: Let’s say you live in the 530, but work in the 916. Go local where you work or live by signing up for Google Voice.
Changing physical phone numbers: What if you move from one job to another? Just change your desk number, house number or work cell phone number (or all three) in Google Voice and your contacts move right along with you.
Respond to texts at your desk: The Google Voice website will let you send and receive free text messages from within the website itself.
What Google Voice Can’t Do:
Multimedia messages: You can’t currently receive picture or video messages through Google Voice, but that’s soon changing. Sprint users can currently receive MMS messages by email through Google Voice.
Keep your phone number hidden via Caller ID: Well, it can, but not if you’re straight-up using your phone. The Google Voice website and app both have options to call out using your Google Voice number, but there’s currently no native way to call using just your phone via Google Voice, so if you use your personal cell phone or home phone quite a bit for work purposes, it might be a good idea to research ways to block your phone number from going out via Caller ID.
Advanced Google Voice features for journalists (or, really, anyone):
Cell phone number porting: Don’t want a brand-new Google Voice number? You can port your existing cell phone number to Google Voice. There is a one-time $20 charge for Google Voice porting.
Vanity numbers: When you sign up for a Google Voice number, you can enter a short word or collection of letters that will coincide with the numbers on a keypad. My Google Voice number ends in “5895,” which coincided with the call letters of my old station “KTXL.” Shorter keywords/letters yield more phone number results; if you can’t find a phone number with the keyword you want, try a different area code.
Change your Google Voice number. Change newsrooms? You’ll probably want to change that vanity phone number. For $10, Google Voice will allow you to change your phone number while keeping your old number active for three months. Want to keep your original Google Voice number permanently? Google Voice will let you do that too for $20.
Pick up a call in one spot, end it in another: Out in the field when you get a call on your cell phone? Transfer it to your desk phone when you get back into the newsroom by pressing *. Your other phones linked to your Google Voice account will ring. Pick up the phone and pick up where you left off.
Record your call as an MP3:Press 4 during a call to record it as an MP3. An announcement will be heard on both ends when recording is activated. You can then download the call from within the Google Voice website the next time you log in.
I’ve been working at a certain television station in San Francisco for a few months now, and during those few months of work there have been a couple of times when I’ve met people and wished I had business cards to hand out.
Rather than ordering some business cards through the station, I decided to take matters into my own hands and design my own. After about an hour, the end result was this:
These are what I’m calling “Living business cards:” Simple cards that contain a quick reference or QR code in place of a logo or mugshot. When scanned, the QR code above links to http://qr.matthewkeys.net, which at the moment redirects to my main website but in the future could redirect anywhere I’d like. Eventually, I’d like to design a special landing page for mobile phones and tablets that, when scanned, contain my phone number, mailing address, email address and so on.
QR codes bring a whole new level of interactivity to business cards and other kinds of promotional material. One could place a QR code on their business card to link to their Facebook page or online resume. News organizations could start placing them on promotional index cards, where the code links to their mobile news site or links to the iTunes store for app downloads.
I built my QR code here and designed them through Zazzle.com. The total cost was around $20, which included shipping, for a box of 100 on plain white cards.
“Keywords are king.” That’s true for any kind of search you do regardless of which social media platform you use, including Twitter.
Twitter is pretty smart as to how it handles keyword searches: Twitter’s search engine, unlike others, will allow a person to include URLs, and portions of URLs, in its searches.
THAT makes searching for breaking news photos much easier, which I’ll demonstrate in this tutorial.
SCENARIO: There’s an explosion. Somewhere. I dunno, let’s just pretend you’ve been tasked with search for explosion photos on Twitter for whatever reason.
FIRST: Log in to Twitter, then head to http://search.twitter.com.
SECOND: Type in the keyword “explosion,” followed by the word yfrog.
Adding yfrog to the search will pull up a timeline of all photos uploaded with the popular yfrog service. You can replace yfrog with twitpic or lockerz, which are other photo services recognized by Twitter.
Sidebar: Recently, Twitter reformatted its keyword search to perform much like YouTube searches: That is, Twitter’s computer believes it knows how to conduct effective searches by showing a person relevant searches.
With that in mind, THIRD: Change the way the tweets appear in the timeline from “Top” to “All.”
This will not only show you all the tweets in a timeline, it will remove the filter that aggregates only the top tweets from people you follow. This is essential for finding breaking news photos from outside your circle of Twitter sources.
FOURTH: Clicking on the white space within a tweet should open a slide to the right of the tweet, which will reveal the piece of media. It should look something like this:
TIPS AND TRICKS:
The above method also works if you want to search Twitter for YouTube videos, as opposed to searching YouTube for YouTube videos. Replace yfrog or twitpic with the word youtu.be or youtube. Also try searching twitvid for videos uploaded to the Twitvid service.
Twitpic and yfrog images that are retweeted may be truncated with the t.co or ht.ly shortners. These will appear in the timelines.
Be specific and get creative with keyword searches when browsing Twitter timelines. “Explosion” and “fire” are commonly used outside of the news sphere to describe things like desserts, etc. When searching for a fire in a particular neighborhood, searching “fire tribeca yfrog” will probably show better results for fires in the New York TriBeCa neighborhood than searching “fire yfrog” itself.
Search Twitter hashtags associated with an event (example: damage #eqnz twitpic or #eqnz yfrog).
Search early — usually the best time to search for photos on Twitter is within 15-30 minutes of a small- to medium-size news event and 15 minutes to an hour of a large-scale news event. After that, Twitter users may begin publishing photos they find on news websites or retweeting one piece of media multiple times, which sometimes makes it difficult to track down the original owner.
Save your searches for faster recalls by clicking the “Save this search” button at the top of the page if the story appears as if it will develop over a larger period of time.
If re-tweeting an image, be sure to cite the username of the person who photographed and published it.
There are also a few “Twitter search engines” for multimedia, including twipho and twicsy. Both search engines offer the ability to customize searches for Twitter photos.
The future of journalism is filing reports straight from the field and being connected everywhere at every time, but your wireless provider could have a lot to do with how much you spend on your bill each month.
Telecommunication companies realize the strain Twitter, UStream and mobile video are putting on their networks, and rather than building new networks to accommodate the 21st Century user, some companies like AT&T and Verizon have decided to gouge customers by limiting the amount of data a person can upstream and downstream and, in some cases, severely reducing speeds once a person reaches a certain amount of data consumption in a month.
That makes being an innovative journalist difficult. One might be dissuaded to break out their mobile phone at the scene of a crime for a live stream if they’re worried they’ll be charged for going over their allotted bandwidth. But not all hope is lost, for there do exist some service providers with good data deals.
Here’s a handy breakdown of what some of the biggest companies offer in terms of data plans:
AT&T Wireless: Formerly known as “Cingular” and “AT&T Wireless,” the mobile phone giant stopped offering unlimited data plans for its smartphone customers. Currently, data plans go for $15 for 200 MB or $25 for 2GB, with charges if you exceed that. Those who were customers during the unlimited period ($30 monthly) are grandfathered in, but may find their speeds reduced with large data consumption. Still, if you want to make a call while surfing the Internet on your iPhone, AT&T is the way to go.
Verizon Wireless: Like AT&T, Verizon recently dropped its unlimited data package, instead offering tiered packages. 2GB of data is cheaper than AT&T’s by $5 ($20 monthly), but you won’t be able to send a tweet while calling in a breaker as Verizon’s network can’t handle data and phone calls simultaneously. Still, it’s becoming the choice (and more reliable) company for iPhone lovers. Verizon also offers the next generation in data: 4G, giving it an advantage over AT&T.
T-Mobile: The offshoot of Deutsche Telekom takes a different approach to data. T-Mobile still has data allotments, with 2GB starting at $39, but the company won’t charge you if you go over that allotment. Instead, they slow down your speed from 4G to something significantly less than 3G. You can avoid this by opting for their 5GB or 10GB plans (at $50 and $80 respectively). You can use your 3G iPhone on T-Mobile, but only if you purchase it unlocked; better go with an Android or a MiFi hotspot device instead.
Sprint: The only company to offer completely-unlimited data and phone calls through it’s Sprint and Nextel network. That sounds great, until you consider two things: Sprint has the smallest footprint of any of the big four mobile phone companies, and the most-advanced phones in Sprint’s lineup are their Android or Blackberry-powered devices. You can’t use an iPhone on Sprint (thuogh Sprint does offer a battery pack with built-in data technology for the iPod Touch). Still, a Sprint personal hotspot device is not a bad option for people who want unlimited connections to their iPad or other tablet.
That’s one of the biggest secrets when it comes to finding breaking news content on social media platforms. Somewhere between the transition from Web 1.0 to Web 2.0, “keywords” took a backseat to “search engine optimization.” While it’s true that SEO is somewhat necessary for marketing a finished product (article or website), “keywords” are still an important element of the newsgathering operation.
FUN FACT: “Keyword” comes from the English phrase “key word,” which means “a key word.”
Over time, I’ll explain how to effectively use keywords (sometimes called “hashtags” or “tags,” depending on what you’re using) to seek out breaking news content on various platforms, including Facebook, Tumblr, Flickr and Twitter, but today, we’ll focus on finding breaking news video through YouTube.
SCENARIO: The CNN Budd Box chirps in your newsroom (or, if you work in print, you’re watching CNN). The band Sugarland is set to take the stage at the Indiana State Fair when suddenly the outdoor stage collapses because of a passing severe storm. Reports say amid the thousands of people who gathered to watch the band, some are trapped under the equipment. In this day and age of tablet computers and smartphones, you can almost bet one or two people caught the whole thing on their camera and uploaded it to YouTube.
FIRST: Based on what you know, think of some key words eyewitnesses may use. Jot them down or make a mental note of some. In this case, “stage collapse,” “sugarland,” “indiana,” “storm” and “stage” are some good keywords.
SECOND: Head to YouTube and put one or two keywords in the search box at the top:
THIRD: By default, YouTube will show you a list of related searches. You can change this at the top-right of the site underneath the search bar.
Choose “Upload date,” then start scanning for relevant videos.
FOURTH: If you find something, share it. Part of competitive journalism involves collaboration (I know, I know, sounds crazy but it’s true). In this case, I found the following video on YouTube:
…and then sent it to CNN’s Don Lemon on Twitter. After it aired, Don sent me this response:
I’m not saying “Share your video with your competition!” although in certain cases it’s definitely acceptable to do that. What I’m saying is, don’t be stingy with the video. For starters, it’s not your video: You merely helped discover what someone else posted. Second, you help develop a give-and-take relationship with your colleagues at other shops; these days, such relationships can’t hurt you, they can only help you, and though you might have to give a lot in the beginning, you’ll eventually see a return on your generosity.
But more about that philosophical thought later.
Some tips:
Validate: Look for things in a person’s video and profile that lends credibility to a particular piece of media. Time stamps, upload dates, geographic information in tags and on the user’s profile. It’s also worth comparing the scenery in a video to a photo already considered legit — in this case, live pictures from the fairgrounds being fed by CNN validated the appearance of the stage in the YouTube video.
Credit: Unless you shot the video, it’s not yours. If you use even a frame of the video, remember to credit the person’s username and not just “YouTube.com.”
Scoop It: If you’re incredibly lucky, it is possible to scoop your competition on a YouTube video. Fire off a message to the video’s owner and ask if they’d be willing to let you use that particular piece of video exclusively. Generally, news orgs find more success with this technique on a poorly-keyworded piece of video from an event not receiving a large amount of attention.
Be Incredibly Careful: Stringers are known to post breaking news video on YouTube channels with the hopes that someone will pick it up and then run it. You will be sent a bill if that’s the case.